Legal
Refund Policy
Last updated: June 2026
[Placeholder] This policy explains when refunds may be issued for payments made through LucknowOne. Final legal text will be published here.
1. Refund Eligibility
[Placeholder] Refunds may be considered for duplicate payments, failed service delivery, or other cases as determined by LucknowOne on a case-by-case basis.
2. Non-Refundable Cases
[Placeholder] Payments for successfully completed services, user error (such as incorrect amount or service selection), or transactions disputed without valid grounds may not be eligible for refund.
3. Refund Process
[Placeholder] To request a refund, contact our support team with your payment receipt, transaction ID, and reason for the request. We will review and respond within a reasonable timeframe.
4. Refund Timelines
[Placeholder] Approved refunds are typically processed within 5–10 business days. Actual credit to your account may depend on your bank or payment provider.
5. Razorpay & Chargebacks
[Placeholder] Payments are processed through Razorpay. Chargebacks or disputes initiated with your bank may be subject to Razorpay’s and our review process.
6. Contact
[Placeholder] For refund requests or questions, please contact us with your payment details.